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Getting Started with Beyond Med

Your membership onboarding starts here.

Updated over a week ago

Whether you enrolled through your employer or signed up directly through our website, your Beyond Med membership gives you exclusive access to discounted elective and wellness care. To make the most of your benefits, you'll first need to complete our quick onboarding process.


Where do I start?

If you signed up through your employer, your membership becomes active on your effective date (usually the 1st of the month). On that day, you'll receive a welcome email from Beyond Med with your login link and a temporary password to activate your Member Portal.

If you signed up on our website, you will have created your login during sign-up and can access your portal immediately.

🔐 Tip: Save your login credentials somewhere safe. For privacy and security reasons, our support team cannot access your password - but we can always help you reset it if needed.

Did not receive a welcome email? Check out this article on how to access your account.


After Logging In

Once you’re in your Member Portal, you’ll be guided through the remaining steps:

  • Download Your Digital Member ID Card

  • Add Family Members: If you’re on a Family Plan, you can manage dependents right from your portal.

  • Explore Benefits: Access exclusive discounts on wellness services like fertility, holistic health, wellness devices, weight loss Rx, and more!

  • Search Provider and Book Appointment: you can search our network or ask our Concierge Service team for an assistance.

  • Access Concierge Service: Need help finding the right provider or service? Get in touch with our Concierge Service team anytime and we will help you find a provider or even facilitate your appointment!

  • Nominate Your Provider: If you already see a provider you'd like included in our network, you can submit a nomination directly through your dashboard. We'll take it from there.


Why is onboarding important?

Completing these steps ensures:

  • You’re set up to use your benefits right away

  • Our team can support you with provider lookups and recommendations

  • You receive personalized updates and offers

  • Maximize the value of your membership


Need help or have questions?

Our Concierge Team is happy to help - contact us at concierge@beyondmedplans.com or call +1(844)267-6192 toll-free line.


Final Steps

Once you’re in the portal, explore your dashboard to get the most out of your plan. We’re here to help you get the most out of your wellness journey.

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